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MAGNE • Megan Richardson

Bringing research, data, and design together to solve real problems for users

I design strong, multi-product experiences - focused on collaboration with product and engineering peers in decision-making, delivery, and achieving business goals through strong UX.

What I do

Skills & Outcomes

  • Individual contributor and design leader across both platform and customer-facing products

  • Collaborate with PM and Engineering leadership to align on prioritization, scope, and delivery tradeoffs

  • Set cross-product UX standards that drive greater quality, consistency, and velocity

  • Navigate ambiguity, competing priorities, and technical constraints with confidence

My Work

Case Studies

A collection of projects where I've led design, research, mentored others, and delivered meaningful results.

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Building a research foundation and scalable admin experience

Led the research and transformation of an outdated LMS platform, shifting training management from manual oversight to automated workflows and system consistency. 

Creating a flexible, integrated jobsite management app

Led the modernization of a scheduling and jobsite management app toward greater consistency and scalability - improving access to information and driving greater accountability.

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Building and executing a continuous improvement plan

After a major rebrand and relaunched website, setting up a testing strategy to ensure the experience actually worked for patients trying to find care.

View Case Study

Creating a bilingual training app to boost an underserved workforce

Reframing training from a burden into a habit to create safer, more efficient crews through improved access, tracking, and gamification.

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Leading clinical trial user research to improve a patient experience

Led sensitive research to uncover usability barriers and much-needed design improvements - helping cancer patients get the information they need more easily.

Patient Journey Mapping

Improving qualified leads and removing barriers before caregivers and patients ever hit them

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